Privacy policy

PRIVACY POLICY

Welcome to Nanjil Nangai! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using our website and services, you agree to the collection and use of your information in accordance with this policy.

INFORMATION WE COLLECT

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide Directly: When you make a purchase, create an account, sign up for our newsletter, or contact us, you may provide us with:

  • Contact Information: Name, email address, shipping address, billing address, phone number.
  • Account Information: Username, password (encrypted).
  • Payment Information: While we process payments through secure third-party payment gateways, we may receive limited payment details (e.g., last four digits of your card number, transaction ID) for order verification. We do not store full credit card numbers on our servers.
  • Communication Content: Any information you provide when you contact our customer support, send emails, or participate in surveys.

b. Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device and Browse activity:

  • Device Information: IP address, browser type, operating system, unique device identifiers.
  • Usage Data: Pages viewed, products viewed, time spent on pages, referral source, navigation paths, and other statistics.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our service and hold certain information. Cookies are small data files stored on your device that help us remember your preferences, understand how you interact with our site, and improve your Browse experience. You can manage your cookie preferences through your browser settings.

HOW WE USE YOUR INFORMATION

We use the collected information for various purposes:

  • To Process and Fulfill Orders: To process your purchases, send order confirmations, shipping notifications, and manage returns and exchanges.
  • To Provide and Maintain Our Service: To operate, maintain, and improve our website and services.
  • To Manage Your Account: To create and manage your user account.
  • To Communicate with You: To respond to your inquiries, provide customer support, send you updates about your orders, and send promotional offers (if you've opted in).
  • For Personalization: To personalize your experience on our website, such as displaying products relevant to your interests.
  • For Analytics and Improvement: To understand how users interact with our website, identify trends, and improve our products, services, and website functionality.
  • For Marketing: To send you newsletters, promotional materials, and information about new products or special offers that may be of interest to you, based on your preferences. You can opt out of marketing communications at any time.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or other illegal activities.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

HOW WE SHARE YOUR INFORMATION

We value your privacy and do not sell your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: We may share your data with third-party vendors and service providers who perform functions on our behalf, such as payment processing, order fulfillment, shipping, data analysis, marketing services, and customer support. These service providers have access to personal information only to perform their functions and are obligated not to disclose or use it for any other purpose.
  • Courier Partners: We share your name, shipping address, and phone number with our courier partners to facilitate the delivery of your orders.
  • Legal Requirements & Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

DATA SECURITY

We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption technologies (like SSL) to protect sensitive data transmitted online. We also maintain physical, electronic, and procedural safeguards to protect your information offline.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

YOUR DATA PROTECTION RIGHTS

You have certain rights regarding your personal information, subject to applicable law:

  • Right to Access: You have the right to request copies of your personal data we hold.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@nanjilnangai.in. We will respond to your request within a reasonable timeframe.

THIRD-PARTY LINKS

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN'S PRIVACY

Our services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

Email: support@nanjilnangai.in